Legal

Privacy Policy

Last updated: 14 April 2025

1. Introduction

Larkfield ("we", "us", "our") is committed to handling the personal information of our course participants, enquirers, and website visitors with care and transparency. This Privacy Policy explains what information we collect, how we use it, and the rights you hold in relation to it.

Larkfield operates as a financial education organisation registered in Johor, Malaysia. Our principal place of business is 23 Jalan Wong Ah Fook, 80000 Johor Bahru, Johor. This policy applies to information collected through our website and through our course enrolment processes.

We process personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Information We Collect

Information You Provide

Name and contact details (email address, telephone number) provided through our enquiry form or course registration
Correspondence you send to us by email or post
Payment information collected during course enrolment (processed through a secure third-party payment provider — we do not store card details)

Information Collected Automatically

Basic website analytics data (pages visited, time spent, device type) collected through cookies where you have consented
IP address and browser information for security and performance monitoring

Legal Basis for Processing

We process personal data on the basis of: (a) your consent, where you have given it; (b) the performance of a contract, where you have enrolled in a course; or (c) our legitimate interests in operating and improving our educational services, where those interests do not override your rights.

We retain personal data for a period of three years following your last contact with us, after which it is securely deleted, unless a longer retention period is required by law.

3. How We Use Your Information

To respond to your enquiries and provide information about our courses
To process course enrolments and communicate course details, dates, and materials
To send relevant updates about future course offerings, where you have consented to receive these
To analyse how our website is used and to improve its content and functionality
To comply with our legal and regulatory obligations under Malaysian law

We do not sell, rent, or trade personal data with third parties. We do not share personal data for advertising or marketing purposes outside of Larkfield.

We may share information with trusted service providers who assist us in operating the website or delivering courses — for example, email delivery services or payment processors — under strict data processing agreements.

4. Data Protection Measures

We take reasonable precautions to protect the personal information we hold. These include:

Secure, encrypted data transmission for any information submitted through our website
Access to participant records restricted to Larkfield staff involved in course administration
Regular review of data held and deletion of data no longer required

In the event of a data breach that poses a risk to the rights of individuals, we will take steps to contain the breach and notify affected individuals as required under Malaysian law.

5. Cookies

Our website uses cookies to understand how visitors use the site and to remember basic preferences. These are described in full in our Cookie Policy.

You can manage your cookie preferences at any time through the settings available on our website or through your browser settings.

6. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia) and other applicable laws, you have the following rights in relation to your personal data:

Right to access: You may request a copy of the personal data we hold about you.
Right to correction: You may request that inaccurate or incomplete data be corrected.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Right to object: You may object to processing based on legitimate interests, and we will consider your objection.
Right to erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain records.
Right to data portability: Where technically practicable, you may request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond within thirty days.

If you are unsatisfied with our response, you may lodge a complaint with the Department of Personal Data Protection Malaysia (PDPD).

7. Third-Party Links

Our website may contain links to external websites — for example, to regulatory bodies or professional organisations referenced in course materials. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies independently.

8. Children's Privacy

Larkfield courses are designed for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us and we will remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision appears at the top of this page. Continued use of our website or services following a change to this policy constitutes acceptance of the revised terms. We will notify registered course participants of material changes by email.

10. Contact

For any questions or requests relating to this Privacy Policy or the personal data we hold about you, please contact:

Email: [email protected]
Post: Larkfield, 23 Jalan Wong Ah Fook, 80000 Johor Bahru, Johor, Malaysia
Telephone: +60 7-227 6391